Meet the #1 Live Chat and AI Chatbot solution to power your customer service.

Talk to your customers from Microsoft Teams, Slack, Google Chat, and ChatGPT.

Build 1-Click ChatGPT chatbots trained on your website data and handoff chats to human agents as needed.

Chat Widget
Microsoft Teams Live Chat screenshot

Chat with visitors from:

Live Chat Integrations
Customer Happiness

Get the best of both worlds with hybrid AI chatbots that escalate to your team when needed so you can reduce customer service costs, improve team efficiency, and keep customers happy. Easily trained, and endlessly flexible, you can now leverage AI chatbots in your business to see real cost savings and sales improvement.

Keep Customers Happy

Provide Incredible Customer Support

Provide real-time customer support directly through Slack, Microsoft Teams, Google Chat, Zoom, Webex or our web-based chat console. No need to learn additional software to support customers.

Chat from the tools you already use.
Bring all customer communications into Microsoft Teams, Google, Slack, Webex or Zoom.
Stop context switching.
Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.
Get started in minutes.
Install Social Intents Live Chat in 5 minutes.
Slack Live Chat screenshot

Reduce support cost

Leverage AI to Reduce Costs and Sell More

Use AI powered live chat to handle customer questions, generate leads, and target specific intents.

Answer questions in real-time.
Connect with customers when they are about to buy.
Capture leads.
Automate your lead capture and push transcripts and leads right into your CRM, ticketing, or marketing systems.
Automate your sales process with AI
Pre-qualify visitors with initial questions, automate via chatbots, and escalate to your agents when it makes sense.
Slack Live Chat Desktop


How Social Intents Helps These Companies Engage Customers and Website Visitors

“Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom.”

Testimonial by James
James H
Marketing and Advertising

“Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running.”

Testimonial by Russel
Russel L.
Web Developer

“We've had this app for a little over a year. I use it everyday, multiple times a day. The app is reliable - we are now expanding our usage of it. We've gotten great feedback since installing it. Whenever I need assistance Social Intents agents are available on their own Live Chat and ready to help. Great application!”

Testimonial by Sarah
Sarah N

“I love the easy integration with slack. I use this at work to communicate with my coworkers”

Testimonial by Leonard
Leonard K
Technical Lead

Chat With your Website Visitors in 3 Easy Steps

Step 1

Connect Live Chat With Teams, Google Chat, Slack, Zoom, or Webex.

Connect Social Intents to your MS Teams, Slack, Zoom, or Webex using one of the buttons below.

Next, select a channel, team, or space that you want to send requests to. Any new live chat conversation will be sent here.

Microsoft Teams Chat Setup Step 2

Step 2

Embed Live Chat Snippet On Your Website

Next, you need to ensure that your live chat widget appears on the website. This is what customers will use to communicate with you.

To do so, embed the live chat code snippet in your web page or, in the case of Social Intents, use dedicated plugins for Shopify, WordPress, Bigcommerce, or Wix.

Microsoft Teams Chat Step 2 Setup

Step 3

Answer Your Chats From Teams, Gmail, Slack, and ChatGPT.

You can start having conversations with website visitors directly from the tools you're used to using at work. Train your chatbot on website content, files, and PDFs.

Microsoft Teams Step 3 Setup

Everything you need for Live Chat Customer Service and Online Sales.

Pre-chat surveys, quick replies, proactive chat invites, targeting rules, 1-click chatbot training, and tons of customization options.

Customize Chat
Customizable Chat Widget
Canned responses, proactive chat invites, targeting rules, Zapier integration, and more.
Unlimited Agents
Unlimited Team Members
Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
3rd Party Integrations
3rd Party Integrations
Get your leads, tickets, and transcripts to your existing CRM, Ticketing, and Lead systems.

14-Day Free Trial + 100% No-Risk Guarantee!

Choose an affordable plan that’s packed with the best features for engaging your visitors, creating customer loyalty, and driving sales.

Payment frequency


$39 $49 /month(billed annually)

Start Trial
  • 1 Chat Widget
  • 1 Website Domain
  • Only 3 Agents
  • 200 Chat conversations/month
  • ChatGPT Integration
  • 10 ChatGPT Trained URLs


$69 $79 /month(billed annually)

Start Trial
  • 2 Chat Widgets
  • 2 Website Domains
  • Unlimited Agents
  • 1000 Chat conversations/month
  • Message Shortcuts
  • ChatGPT Integration
  • 25 ChatGPT Trained URLs


$99 $132 /month(billed annually)

Start Trial
  • 5 Chat Widgets
  • 5 Website Domains
  • Unlimited Agents
  • 5000 Chat conversations/month
  • Message Shortcuts
  • ChatGPT Integration
  • 200 ChatGPT Trained URLs
  • Cross Teams Chat Transfers
  • Remove Co-Branding/White Label


$199 $265 /month(billed annually)

Start Trial
  • 10 Chat Widgets
  • 10 Website Domains
  • Unlimited Agents
  • 10000 Chat conversations/month
  • Message Shortcuts
  • ChatGPT Integration
  • 1000 ChatGPT Trained URLs
  • Cross Teams Chat Transfers
  • Remove Co-Branding/White Label
  • Real-time Auto-Translation


  • Unlimited sub-accounts
  • 20 chatbots
  • 10,000 chat conversations/month
  • 10,000 training articles & documents
  • Branded customer portal
  • You manage billing your customers directly
  • White label chats
  • Additional chatbots at $20/mo each.

Flat rate, monthly subscription

$399 /month

Learn More


Have any Questions?

Can't find the answer you're looking for? Chat with us.

Who should use Social Intents?
Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, Zoom, or Webex.
Is there a Free Trial?
Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.
Can I use live chat on multiple websites?
Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs.
Do I have to sign a contract?
No! There are no contracts and you can cancel at any time.